We hope your stay to welcome you with us.
If you can not change this, we ask the following cancellation policy noted.
Terms for individual room reservations:
- Cancellations must be made in writing.
- Cancellations until 10 days before arrival will be charged.
- Cancellations up to 5 days before arrival we charge 70% of the agreed services.
- Cancellations up to 1 day before arrival we charge 80% of the agreed services.
- Cancellation on arrival and no-show will be charged with 100% of the agreed services.
- Cancellation policy for groups:
If you withdraw from the planned trip or have to cancel your trip, the following charges will apply:
- Cancellations at least 8 weeks prior to arrival.
- within 6 – 8 weeks prior to arrival 25% of total costs
- within 2 – 6 weeks prior to arrival 50% of total costs
- within 1 day – 2 weeks before arrival 75%
- within 24 hours or no show without cancellation 100% of total costs